Take This Job & Slide Away From It, Steven Slater

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This is classic, and I have to admit it appeals to my,'rebel w/o responsi-bilities' side. Steve Slater, former flight attendant for JetBlue, ended his 28 year career in flamboyant style. When a lady stood up to remove her suitcase while everyone was supposed to remain seated, she hit Slater on the head with the suitcase, and then told him to go off in a sexual manner. Our go-boy got on the intercom and gave the lady a few choice words, grabbed 2 beers and his flight bag and then opened the emergency hatch and went sliding down the inflatable ramp.

The police arrested this desperate criminal at his home and he is facing up to 7 years in prison for this daring feat. First time murderers generally get 3 years, but that’s for another blog.

IMHOToday, this type of tale is so American; a guy pushed too far just makes his statement as an individual and fights against the establishment. It’s Batman, it’s the Lone Ranger, it’s the Alamo; the little guy fighting against the evils of the world; in this case the fat spoiled customers of our blessed, bloated country.

We are not an easy bunch to please, I want you to know. Our lives verge on opulence and decadence unknown by royalty living just a generation ago. We’ve all watched “Dynasty”, or “Gossip Girl” (they’re rich, right?) and decided this is our birthright; not the opportunity to pursue happiness, but to be made happy. There is a big difference.

I have been both a ridiculously demanding consumer, and a purveyor of customer services, and I can tell you that we are so spoiled we don’t begin to understand what reasonable service is all about.

I wish the TV show, “Undercover Boss”, would use hidden cameras because not only would we see how employees really behave (the worst employee is going to be his best when there is a camera man standing two feet away) but we could see the kind of nonsense people who serve the public have to deal with.

Remember the person serving you has had to deal with the worst jerks in your life; give em a break, or eventually watch them make a brake for it.